Privacy Policy
Privacy Policy — R&D Insurance Agents
Effective date: 10/31/2025
R&D Insurance Agents (“we,” “us,” “our”) provides life-insurance and annuity consulting and placement. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, join our events, or apply for a policy through us. By using our site or services, you agree to this Policy.
1) Information we collect
You provide directly: name, email, phone/SMS/WhatsApp, address, preferred language, date of birth, household details (dependents), employment, financial ranges/budgets, beneficiary names, and (if you apply) government identifiers, medical history summaries and prescriptions, lifestyle disclosures (e.g., tobacco), and bank information for premium drafts.
Automatically (site/app): cookies, device/browser data, IP address, pages viewed, and interactions (including forms and bookings).
From third parties: insurance carriers/IMOs/FMOs, lead vendors (with your consent to be contacted), analytics/ad partners, public sources, and—in underwriting—medical providers with your authorization.
2) How we use information
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Provide quotes, illustrations, applications, underwriting support, policy delivery, and ongoing service.
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Verify identity, prevent fraud, and comply with law.
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Communicate by phone, SMS, email, and WhatsApp (see SMS/TCPA below).
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Improve our website, marketing, and client experience.
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With consent, feature testimonials or reviews.
3) SMS/TCPA consent & calls
By submitting your phone number, you agree we may call or text you about insurance options using live agents, dialers, or automated systems. Message & data rates may apply. Message frequency varies.
Opt-out: Reply STOP to any text to opt out; reply HELP for help; or contact us at support@rdlifeinsuranceagents.com. We honor federal/state Do-Not-Call rules and internal DNC lists.
4) Cookies, analytics & ads
We use cookies and similar tech for site performance, analytics, and (occasionally) interest-based ads. You can control cookies via your browser and any consent banner we display. If your browser sends a Global Privacy Control (GPC) signal, we will treat it as a request to opt-out of “sale/sharing” where applicable.
5) Disclosures of information
We do not sell personal information for money. We may “share” identifiers with ad/analytics partners for cross-context advertising (you can opt-out; see California rights). We disclose information to:
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Service providers/contractors (hosting, CRM, e-signature, texting, analytics) under confidentiality obligations;
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Insurance partners (carriers/IMOs/FMOs) to obtain quotes, underwriting, and policy servicing;
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Professional advisers (CPAs/attorneys) at your request;
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Authorities to meet legal, compliance, or fraud-prevention obligations;
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In a business transfer (merger/sale), where your info may be part of the transaction.
6) Financial privacy (GLBA) & HIPAA note
If you apply for a financial product (life insurance or annuity), a separate Gramm-Leach-Bliley Act (GLBA) privacy notice from us or the issuing carrier may govern certain uses/disclosures. We are not a HIPAA “covered entity.” Health details you provide are used for insurance underwriting; carriers’ HIPAA policies apply to the medical information they hold.
7) Children’s privacy
Our website is not directed to children under 13, and we do not knowingly collect their information online. For juvenile policies, a parent/guardian must provide and authorize information.
8) Retention & security
We retain information only as long as necessary for the purposes above and to meet regulatory/record-keeping requirements. We use administrative, technical, and physical safeguards appropriate to our business. No system is 100% secure.
9) Your choices
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Update contact preferences or request deletion where permitted by law: support@rdlifeinsuranceagents.com.
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Opt-out of texts: reply STOP.
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Manage cookies via our banner or your browser settings.
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If you don’t want interest-based advertising, opt-out via the cookie banner and/or send a Do Not Sell/Share request (below).
10) California privacy rights (CPRA)
If you are a California resident, you have the right to know/access, correct, and delete certain personal information; to opt-out of sale/sharing for cross-context ads; to limit use of sensitive personal info (when applicable); and to be free from discrimination for exercising these rights.
How to submit:
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Email: support@rdlifeinsuranceagents.com • Phone: (941) 529-1748
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We will verify your request (e.g., by email/phone match). You may use an authorized agent with valid authorization. We disclose the following categories (as defined by CPRA) when relevant to our services: identifiers; customer records; protected classification information; commercial info; internet activity; geolocation (coarse); audio (call recordings if we notify/consent); professional/employment info; inferences; sensitive data (e.g., SSN/medical for underwriting). We share with service providers/contractors, carriers, and—only for advertising/analytics—limited identifiers (opt-out available). We do not knowingly sell/share the PI of minors under 16.
11) Nevada, Virginia, Colorado, Connecticut & other state rights
State laws may provide additional privacy rights (access, delete, correct, opt-out of targeted ads/sale/profiling). You may submit requests using the contact options above. Where required, we offer an appeals process for request denials—contact support@rdlifeinsuranceagents.com with “Appeal” in the subject.
12) International users (GDPR/UK GDPR)
Our services target U.S. residents. If you are in the EEA/UK, we process personal data on bases such as contract, consent, legal obligation, and legitimate interests (e.g., fraud prevention, client communications). Your rights (access, erase, restrict, object, portability) may apply; contact support@rdlifeinsuranceagents.com. Data may be transferred to the U.S.
13) Financial incentives & promotions
From time to time, we may offer promotions (e.g., drawings or guides) in exchange for contact information. Participation is voluntary, and you may withdraw at any time. The value of your data is reasonably related to the cost of outreach and the promotion. Terms will be disclosed with each offer.
14) Third-party links & social media
Our site may link to third-party websites or messaging apps (e.g., WhatsApp). Their privacy practices are their own; review their policies.
15) Changes to this Policy
We may update this Policy from time to time. The “Effective date” above reflects the latest version. Material changes will be posted on this page.
16) Contact us
Questions or requests about this Policy or your personal information:
R&D Insurance Agents
Email: support@rdlifeinsuranceagents.com • Phone: (941) 529-1748
